Useful information

Below you find valuable information about your reservation and holiday at Hotel Rieser. We at your complete disposal for any questions by e-mail at info(at)hotel-rieser.com or by telephone at + 43 5243 5251. It will be a pleasure to answer your requests!

Did you know…

  • If you would like a customized offer, you can send us an email at info(at)hotel-rieser.com or use the online request or booking form.
  • Rooms and suites are available from 2 pm on the day of arrival and check out time is 10:30 am on the day of departure.• On day of arrival and departure, you can take advantage of the spa as long as you wish.
  • A city tax of € 1.50 per person per night will be charged.
  • Dogs are welcome at Rieser. There is a cost of € 16 per night. They do not have access to the restaurant, the spa or the park. During the summer season, we will provide a special area for you and your trusted companions. Also, please bring a cot and cover for your four-legged friend. A special cleaning charge at the end of the stay must be paid separately.
  • No smoking: at Rieser, there is a smoking ban throughout the hotel, including rooms and suites. Smokers have a special area near to the bar.
  • Cancellation conditions


Option 1:
In the case of cancellation of the booking, the following penalties are in force (according to the general conditions of the contract for the hotel industry in Austria): up to 3 months before the arrival date, the cancellation is free of charge; Up to 1 month before, there is a penalty of 40%, up to 1 week before, 70% and in the 7 days prior to arrival, the penalty is 90% of the cost of the stay.


Option 2:
You can take advantage of the opportunity to cancel your stay at any time, at an additional cost of € 3 - per person per night. This amount will be due at the time of final payment. Further details are available here.

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